Account & privacy

Block and report a player

How to report a player, message or game on Xsporty, what happens next, and how to block a player, and what blocking does and doesn't do.

Updated · Leer en español

Xsporty has zero tolerance for harassment, hate, fraud and anything else that makes the court unsafe. Reporting and blocking take a few taps.

Report

  • A player: open their profile, tap ⋯ at the top right, then Report User. Reasons: Inappropriate Profile, Fake Account, Harassment, Spam or Scam, Violent Content, Underage User.
  • A chat message: press and hold the message, then Report. Reasons: Inappropriate Content, Spam or Fraud, Harassment, Other.
  • A game: open the game, open its menu, then Report Event, with the same reasons.

Reports are confidential. Our moderation team reviews every report within 24 hours and acts according to the Community guidelines — from removing content and warnings to a permanent ban, with illegal activity reported to the authorities. If you believe a report about you was a mistake, email admin@xsporty.com.

You can also flag a player while rating a game: a low rating for rough or unsafe play or bad sportsmanship offers Also report this to the XSporty team.

Block a player

  1. Open their profile.
  2. Tap ⋯ at the top right.
  3. Tap Block User and confirm.

What blocking does

  • You unfollow each other, and neither of you can follow the other again.
  • Neither of you can send the other a direct message.
  • They aren't told you blocked them.

What blocking doesn't do

  • It doesn't hide your profile or your games from them, and you may still see each other in a game you're both in.
  • It doesn't remove you from chats you already share, such as the event chat of that game.

If someone makes you feel unsafe, block them and report them — reporting is what lets us act on their account.

Unblock

Open the player's profile, tap ⋯, then Unblock User. They can see your content and interact with you again.

Frequently asked questions

Will the person know I reported them?

No. Reports are confidential.

Will the person know I blocked them?

They aren't notified, but they'll notice they can't follow or message you.

Can I report someone more than once?

One report per player is enough. Our team sees it within 24 hours. If something new happens, report the specific message or game.

Still need help?

Players, organizers and venues — we reply in English or Español.

Contact us

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