Community guidelines

Xsporty works because people show up, play fair and treat each other well. These guidelines keep it that way — on the court and in the app. The full text is in the app under Profile → settings → Community Guidelines.

On the court

• Show up. If you join, come. If you can't, leave the game early so someone else can take your spot. Late exits are recorded and teammates can rate them. See Leave a game and late withdrawals.
• Be on time. Ten minutes early the first time.
• Play at your level, honestly. Beginner games are for beginners.
• Play fair. Call your own fouls, respect the organizer's rules and the venue's rules, keep it safe.
• Rate honestly. Ratings reward the people who make games better.

In the app

• Respect and kindness. No harassment, bullying, hate speech or discrimination, in chats, messages, profiles or game descriptions.
• Real profiles. Use your real name and photo and keep your information accurate.
• No spam or unauthorized advertising. Keep conversations relevant to the game.
• Protect personal information. Don't share other people's contact details.
• Prohibited content: sexual content, illegal activity, scams and fraud, violent content, or anything involving minors inappropriately.

Safety first: meet at public, well-lit venues, trust your instincts and follow local laws.

Reporting and consequences

Tap ⋯ on any profile, message or game and choose Report, pick a reason and submit. Our moderation team reviews every report within 24 hours. Depending on the case we may remove content, warn, temporarily restrict features, suspend or permanently terminate an account — we aim to educate rather than punish whenever possible — and report illegal activity to the authorities. False or malicious reports can lead to penalties too. See Block and report a player.

Appeals

Email admin@xsporty.com with your name and the reason you believe a decision was wrong. The review team responds within 48 hours. Our Terms of Use have the complete rules.