Getting started

Sign in, reset or change your password

Sign in to Xsporty with email, Google or Apple, reset a forgotten password by email, change your password and sign out.

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Your Xsporty account works the same in the browser and in the apps. Here's everything about getting in and keeping your password up to date.

Sign in

  • Email: enter your email and password and tap Sign In.
  • Google: tap Continue with Google.
  • Apple: tap Continue with Apple — available on iPhone, iPad and Mac.

If you created your account with an email and password and later tap Continue with Google or Apple using the same email, the app asks for your password once to link the accounts. Your profile, photo and data stay exactly as they were, and from then on either method signs you in.

Forgot your password

  1. On the login screen tap Forgot Password?
  2. Enter your email and tap Send Reset Email.
  3. Open the email and follow the link to create a new password. The link works for 1 hour.
  4. Come back to the app and sign in with your new password.

You can request one reset email per minute. If nothing arrives, check your spam folder and make sure you're using the email you signed up with. Signed up with Google or Apple? Just use that button — there's no password to reset.

Change your password

  1. Open your profile, tap the gear icon and choose Change Password.
  2. Enter your current password, then your new one twice. Passwords are at least 6 characters.
  3. Tap Update Password.

Don't remember your current password? Tap Forgot your current password? on that screen to get a reset link by email.

Sign out

Open your profile, tap the gear icon and choose Sign Out. On the web, your session stays signed in on that browser until you sign out.

Frequently asked questions

The reset email never arrives.

Check your spam folder and confirm you're using the email you registered with. Reset emails are limited to one per minute. If you signed up with Google or Apple, sign in with that button instead.

I signed up with Google. Can I set a password?

Use Forgot Password on the login screen with your Google email to receive a reset link and create a password. After that, both methods work.

Why does the app ask me to sign in again when deleting my account?

For security, deleting an account requires a recent sign-in. The app asks for your password, or for Google or Apple confirmation, before anything is removed.

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