Account & privacy
Delete your account
How to delete your Xsporty account from the app, why it asks you to sign in again, what happens to your data, and what to do first.
Updated · Leer en español
You can delete your Xsporty account at any time from the app. Deletion is immediate and can't be undone.
Before you delete
- Leave upcoming games you've joined so the reserve list can fill your spot. See Leave a game.
- Hand off games you organize. Add a co-admin or delete upcoming editions so your regulars aren't left without a game. See Edit, complete or cancel a game.
- Cancel Xsporty Athlete in your App Store or Google Play subscriptions if you have it — deleting your account doesn't cancel a store subscription.
- Just want fewer notifications or a quieter profile? A private profile or your notification settings might be all you need.
Delete your account
- Open the app and tap your photo to open your profile.
- Tap the gear icon at the top right and choose Delete Account (it's also under Privacy Controls).
- Read the summary and confirm.
- For security, the app asks you to sign in again if your last sign-in was more than a few minutes ago — your password, or Google or Apple confirmation. Nothing is removed until you do.
What happens
You're removed from every game you joined and from your organizer roles (another organizer takes over, or a game with no other players is deleted), your join and follow requests are cancelled, your messages, profile photos, saved searches and notification tokens are deleted, your profile is deleted and you're signed out. Reports you made about others are deleted; reports made about you are kept for moderation. Our Privacy Policy explains how long any remaining records are retained.
Coming back
A deleted account can't be restored. If you return, you'll create a new account from scratch — new profile, new stats.
Frequently asked questions
Can I delete my account from the website?
Deletion is done in the app. If you can't access the app, email admin@xsporty.com from the email address on your account.
Will my ratings of other players be removed?
Ratings you gave stay part of other players' averages, anonymously. Your own profile and averages are deleted.
Can I just deactivate instead?
Xsporty doesn't have a temporary deactivation. Making your profile private and turning off notifications is the closest option.
Still need help?
Players, organizers and venues — we reply in English or Español.